General Information
Interesting facts about cancellation fees, child reduction, cancellation, travel cancellation, etc.
Cancellation policy 2022/2023
The reservation is subject to the Austrian Hotel Association Rules!
The following cancellation conditions apply to summer 2020/2021
- Free cancellation till 3 months before arrival
- 40% cancellation fee till 3 months till 1 month before arrival
- 70% cancellation fee till 1 month till 1 week before arrival
- 90% with in the last week and no show
- Prices: All prices are in EURO and per person per day incl. the Roman sedigestipension and free entrance to the wellness area.
- Local tax: Legally required local tax of € 1.90 per person per day will be charged extra (children up to the 15th birthday do not pay local tax)
- Discounts for children: with two full paying persons in the room. 0-2 years 100, 3-8 years 70, 9-14 years 50, from 15 years 30.
- Green fee discount: 33% discount on the daily greeen fee on the gc Radstadt square, 20% on the neighbouring places of the region
- Free use of Putting Green
- Free ski bus on your doorstep
- General information about your booking: All rooms with cable and Sky TV, free Wi-Fi internet access, direct dial telephone, radio, safe and hairdryer. Bathrobe is ready for the duration of your stay.
- All rooms are non-smoking.
- Credit cards: EURO, VISA, DINERS and MAESTRO
- In case of early departure or in case of cancellation, the provisions of the Austrian Hotel Regulations are agreed (ÖHVB).
- Travel cancellation insurance: We recommend taking out travel cancellation insurance. All information about Hotelstorno PLUS can be found here (valid from 11 October 2021).
- Arrival and departure: Your room will be ready for occupancy from 3 p.m. on the day of arrival. On the day of departure, we kindly ask you to release the room by 11 a.m.
- Dogs in the hotel: Cost contribution EURO 18,- per dog per day (without food). We kindly ask for your understanding that the four-legged friend may not be taken to the dining rooms and lounges.
